Terms and Conditions

Last updated: June 29, 2025

Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of Crystal Coast Pressure Washing LLC’s services and website. By using our services or website, you agree to these Terms.

About Our Services

Crystal Coast Pressure Washing LLC provides professional exterior cleaning services including:

  • House washing and soft washing
  • Driveway and concrete cleaning
  • Deck and patio cleaning
  • Commercial pressure washing
  • Roof cleaning (where applicable)

Service Agreement

Estimates and Quotes

  • All estimates are provided free of charge
  • Estimates are valid for 30 days unless otherwise specified
  • Final pricing may vary based on actual conditions encountered

Scheduling and Cancellation

  • Services are scheduled by appointment
  • We require 24-hour notice for cancellations or rescheduling
  • Weather conditions may require rescheduling at our discretion

Payment Terms

  • Payment is due upon completion of services
  • We accept cash, check, and major credit cards
  • A 1.5% monthly service charge may be applied to overdue accounts

Service Limitations and Disclaimers

Property Protection

  • We take reasonable precautions to protect your property
  • Pre-existing damage should be noted before service begins
  • We are not responsible for damage to items not properly secured

Service Limitations

  • Some stains or damage may be permanent and beyond cleaning capabilities
  • Results may vary based on surface type, age, and condition
  • We do not guarantee specific aesthetic outcomes

Liability

  • Our liability is limited to the cost of services provided
  • We maintain appropriate insurance coverage
  • Customer assumes responsibility for proper preparation of work area

Customer Responsibilities

  • Provide clear access to work areas
  • Remove or secure personal items from work areas
  • Ensure pets are secured during service
  • Notify us of any special concerns or requirements
  • Provide accurate contact and property information

Service Areas

We primarily serve Jacksonville, NC and surrounding areas including:

  • Swansboro
  • Richlands
  • Sneads Ferry
  • Camp Lejeune area

Satisfaction Guarantee

We strive for 100% customer satisfaction. If you are not satisfied with our work:

  • Contact us within 24 hours of service completion
  • We will return to address any legitimate concerns at no charge
  • Additional charges may apply for requests beyond original scope

Privacy and Data Use

  • We collect only necessary information to provide services
  • Customer information is kept confidential
  • We may use your information to improve services and communicate about future services

Limitation of Liability

Crystal Coast Pressure Washing LLC’s total liability shall not exceed the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

Governing Law

These Terms are governed by North Carolina state law. Any disputes shall be resolved in the courts of Onslow County, North Carolina.

Contact Information

For questions about these Terms and Conditions:

Crystal Coast Pressure Washing LLC

Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the revision date.